KEN IS...
...a technically sophisticated Salesforce, CRM, sales/marketing and customer success professional who inspires others to be better and leads by example. Tenacious, thorough, and detailed-oriented problem solver with forward-thinking approach, intrinsically driven by challenge and helping others. Demonstrated strong work ethic, keen attention to detail, and profound depth of knowledge that builds trust and loyal customer relationships.
PROFESSIONAL HISTORY
My Roles & Responsibilities
Sep 2021 - Jan 2024
SALESFORCE ADMINISTRATOR
BEYOND IDENTITY
Responsible for everything CRM-related to inbound and outbound TOF lead gen, managing 14+ Salesforce integrations across our entire Rev / Marketing Ops tech stacks, including HubSpot, Outreach, Orum, Gong, Chorus, ZoomInfo, Cognism, Conquer, Drift, Qualified, 6Sense, SalesNav, Alyce, Klue, Impartner and HighSpot.
May 2020 - Sep 2021
SALESFORCE ADMINISTRATOR
INRANGE SOLUTIONS
Managed four SFDC orgs with approximately 100 total users, in heavily customized managed package environment with extensive custom code (Apex, Visualforce, Aura, LWC) and 3,600+ custom fields across 148 custom objects.
Oct 2019 - Feb 2020
JR. SALESFORCE ADMINISTRATOR
OWN (FORMERLY OWNBACKUP, INC.)
Empowered and supported stakeholders across cross-functional teams and departments (Sales, Marketing, Support, Customer Success, Solutions Engineering, Operations) while onboarding 10-20 users per month in explosive-growth Salesforce Partner startup with 50% YOY growth in user base.
Feb 2018 - Oct 2019
IT ADMIN | SALESFORCE ADMINISTRATOR
TRUE MENTORS
Overhauled and migrated highly customized 501c3 non-profit Salesforce instance (NPSP) from Classic to Lightning, while making vast improvements in data hygiene, user experience, donation management automation, lead generation, constituent/client lifecycle management, and reporting.
2007Â - 2019
LICENSED R.E. BROKER |
SALESPERSON
LISTINGS NEW YORK | LIBERTY REALTY
Solely acquired and facilitated renewal of 100+ exclusive accounts and significantly increased gross commissions 20-30% YOY. Earned distinction as top listing agent in Citi Habitats’ office for 3 consecutive years, closing 10-12 deals per month.
2006 - 2007
SYSTEMS ADMINISTRATOR
IT MANAGER
JUMP APPAREL
Transformed business struggling with aging technology by performing hands-on major infrastructure rebuild. Cultivated new trust in IT Dept while heightening morale and ensuring business continuity. Provided technical leadership, project management, and trained/mentored Desktop Support Technician.
"Imagination is more important than knowledge."